Question 1

What is an FAQ section?

Accepted Answer

An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".

Question 2

Why do FAQs matter?

Accepted Answer

FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.

Question 3

Where can I add my FAQs?

Accepted Answer

FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.

Question 4

What do you sell?

Accepted Answer

We sell skincare, body care, hygiene products, perfumes, baby care and other everyday cosmetics and living essentials.

Question 5

Where do you deliver?

Accepted Answer

We deliver across Abuja, with **same‑day delivery** within the Abuja Municipal Council for orders placed before our cut‑off time.

Question 6

How long does delivery take?

Accepted Answer

Same‑day within Abuja Municipal Council (for early orders)  
   - 1–3 working days for other Abuja locations (depending on area and courier)

Question 7

What payment methods do you accept

Accepted Answer

We accept secure online card payments and other supported local payment options in NGN at checkout.

Question 8

What is your return and refund policy?

Accepted Answer

If you receive a wrong, damaged or expired item, please contact us within 24–48 hours with your order details. Once approved, we’ll guide you on return or replacement, or process a refund according to our Refund Policy page.

Question 9

How can I contact you?

Accepted Answer

Email: **everythingnice.purchase@gmail.com**  
   - Phone/WhatsApp: **+234 913 533 8082

Question 10

Do you consider accessibility needs?

Accepted Answer

Yes. Our website is designed with accessibility in mind so more people can browse, read and shop comfortably.

ETN

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Cosmetics & Living Essentials

Cosmetics & Living Essentials

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